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Guild: DallasMakerspace
Channel: Committees / member-services
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[11/23/2019 5:30 PM] canibalcrab
@Lavarocks i made you the #member-services channel


[11/23/2019 5:49 PM] lavarocks.
Thank you!


[11/23/2019 5:52 PM] doug.emes
Hooray


[11/23/2019 5:52 PM] canibalcrab
Have fun. Don't burn the place down


[11/24/2019 2:11 PM] judykriehn3727
But if you do, start with the dumpster?

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[11/24/2019 11:19 PM] apparently_weird
But.... we've already done that.....


[11/25/2019 7:34 AM] nullinterface
and clearly experienced less than *banner* levels of success


[6/20/2020 5:53 PM] kimmitrev6390
My badge manager isn’t working I need to activate my fob. Can anyone help?


[7/3/2020 8:32 PM] chocolatelasagna
Hey Is anyone able to help me figure out whatsup with my account? It says I am paid but my badge is not working and am unsure if there is a billing issue or what


[7/3/2020 8:38 PM] michaelb5250
Lots of badge issues especially for new members. Some issue syncing the sign ups to the door controllers.


[7/3/2020 8:39 PM] michaelb5250
According to Jim (lol) the workaround is to mark your badge as lost, and then re-enter it online, that should clear things up


[7/3/2020 8:40 PM] chocolatelasagna
Yes my bad I am a noob haha just got it readded. Very easy


[7/10/2020 11:20 AM] _scraz
Will there be membership extensions to compensate for the period dms was closed for covid lockdown?


[7/10/2020 11:32 AM] hon1nbo
no


[7/10/2020 11:32 AM] hon1nbo
members have always been free to cancel at any time; if they chose to keep their membership despite the building closure, that was their decision


[7/10/2020 11:33 AM] hon1nbo
we offer online services. For some these were enough, others just kept supporting the community


[7/10/2020 2:05 PM] _scraz
So how would that have worked with a year membership? Would I have gotten a prorated refund?


[7/10/2020 2:10 PM] hon1nbo
no; there are no warranties with memberships, it's the risk taken in exchange for the discount


[7/10/2020 2:11 PM] hon1nbo
in this instance we were required by law to close, that's not something in our control


[7/10/2020 7:26 PM] _scraz
Would you consider a kind of delayed access pass to be used after the pandemic is under control?


[7/10/2020 7:46 PM] hon1nbo
We don't have the capability to manage such a thing even if the policy allowed it


[3/15/2021 3:52 PM] mormegil04
Hi, I just rejoined after being away for a couple years, but I'm having issues logging in to stuff.

Can I meet somebody up at the space today or tomorrow to get set up again?


[3/15/2021 3:55 PM] andrew5152
@Slowdad(DVDG r4) odds are better than even you're having issues with this: https://talk.dallasmakerspace.org/t/login-issues-calendar-maker-manager-jumpserver/77768
shoot us an email @ accounts@dallasmakerspace.org, elaborate a smidge on what you're having trouble logging in TO, and we can help. It might not even need a trip up (though you're welcome to do that, too)

{Embed}
https://talk.dallasmakerspace.org/t/login-issues-calendar-maker-manager-jumpserver/77768
Login Issues - Calendar, Maker Manager, Jumpserver
Having issues with logging in? Please open a ticket by sending an email to accounts@dallasmakerspace.org
https://images-ext-1.discordapp.net/external/I4_EedIDX0BjqrznQWWDFVury0feLFBlQTwMKQACnF4/https/dms-discourse-static.s3.dualstack.us-east-1.amazonaws.com/original/3X/f/7/f70cced1563c2e6c3aab1a7cbef3cfba5d1983fe.png


[3/15/2021 3:55 PM] aceat64
we don't use AzureAD do we? because it's having major issues atm


[3/15/2021 3:56 PM] andrew5152
lol


[3/15/2021 3:56 PM] andrew5152
I wish I could blame it on that


[3/15/2021 3:56 PM] andrew5152
😄


[3/15/2021 3:56 PM] andrew5152
oh what the hell... yeah, it's 1000% Microsoft's fault...


[3/15/2021 3:56 PM] andrew5152
😄


[3/15/2021 3:57 PM] mormegil04
Actually, I did do a ticket. Ticket #921812 - new log in

Just hadn't heard anything yet, so I thought I'd touch base here since I have a project I wanted to work on ASAP.


[3/15/2021 4:27 PM] andrew5152
ah yes; you're on today's worklist


[3/15/2021 4:27 PM] andrew5152
let me check it out

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