diff --git a/appendix-b_annotated-claim-transcripts.md b/appendix-b_annotated-claim-transcripts.md new file mode 100644 index 0000000..e3647b2 --- /dev/null +++ b/appendix-b_annotated-claim-transcripts.md @@ -0,0 +1,60 @@ +# Appendix B: Sample Annotated Claim Transcripts + +This appendix provides two anonymized insurance claim excerpts. +Each is accompanied by forensic annotations illustrating **recursive linguistic signatures**, +including denial loops, narrative overcontrol, empathic bypass, and more. + +--- + +## Case 1: **Flagged for Narrative Fabrication (Zone III)** +**Claim Type:** Auto Theft +**Outcome:** Confirmed fraudulent after internal audit + +--- + +### Transcript Excerpt + +> "So I parked the car around 7:42 PM—at least that’s what I remember, maybe 7:45—and went straight inside. I didn’t see anything suspicious. I locked it. I *always* lock it. I *never* forget. Then, the next morning—about 6:17 AM—I walked out and it was gone. Just gone. I mean, what else could’ve happened? The police didn’t find any glass, so I’m thinking it must’ve been towed or something. But I called. They didn’t have it. It’s crazy." + +--- + +### Annotations + +- **Narrative Overcontrol:** + Use of precise, oddly specific timestamps (7:42, 6:17) with hedged certainty ("at least that’s what I remember") +- **Denial Looping:** + "*I always lock it.* I *never forget.*" — repeated unprovoked affirmations of behavior +- **Claimant Displacement:** + "It must’ve been towed or something…" shifts responsibility away from the claimant +- **Temporal Drift:** + Ambiguity in overnight timeline; no verification of car status until morning + +--- + +## Case 2: **Validated Claim (Zone I)** +**Claim Type:** Property Damage from Storm +**Outcome:** Paid in full, corroborated by weather and neighbor statements + +--- + +### Transcript Excerpt + +> "I didn’t see the fence until later that afternoon. The wind had picked up fast. I think it was maybe around noon that the gusts really hit. The neighbor said she saw it falling just before 1 PM. I hadn’t even gone outside yet—I was still on the phone with work. When I went out, the whole left side was leaning into her yard." + +--- + +### Annotations + +- **Temporal Coherence:** + Time sequencing is consistent and corroborated by neighbor testimony +- **Absence of Overjustification:** + No defensive language or excessive rationalization +- **Natural Affective Arc:** + Calm progression of discovery and verification, typical of honest recounting +- **Grounded in Relational Detail:** + Inclusion of third-party perspective strengthens witness alignment + +--- + +These samples highlight the **contrast** between deceptive and authentic language structures. +The recursive forensic method does not rely on content alone, but on **how** truth is encoded—or fractured—in linguistic form.