61 lines
2.6 KiB
Markdown
61 lines
2.6 KiB
Markdown
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# Appendix B: Sample Annotated Claim Transcripts
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This appendix provides two anonymized insurance claim excerpts.
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Each is accompanied by forensic annotations illustrating **recursive linguistic signatures**,
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including denial loops, narrative overcontrol, empathic bypass, and more.
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---
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## Case 1: **Flagged for Narrative Fabrication (Zone III)**
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**Claim Type:** Auto Theft
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**Outcome:** Confirmed fraudulent after internal audit
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---
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### Transcript Excerpt
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> "So I parked the car around 7:42 PM—at least that’s what I remember, maybe 7:45—and went straight inside. I didn’t see anything suspicious. I locked it. I *always* lock it. I *never* forget. Then, the next morning—about 6:17 AM—I walked out and it was gone. Just gone. I mean, what else could’ve happened? The police didn’t find any glass, so I’m thinking it must’ve been towed or something. But I called. They didn’t have it. It’s crazy."
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---
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### Annotations
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- **Narrative Overcontrol:**
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Use of precise, oddly specific timestamps (7:42, 6:17) with hedged certainty ("at least that’s what I remember")
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- **Denial Looping:**
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"*I always lock it.* I *never forget.*" — repeated unprovoked affirmations of behavior
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- **Claimant Displacement:**
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"It must’ve been towed or something…" shifts responsibility away from the claimant
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- **Temporal Drift:**
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Ambiguity in overnight timeline; no verification of car status until morning
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---
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## Case 2: **Validated Claim (Zone I)**
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**Claim Type:** Property Damage from Storm
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**Outcome:** Paid in full, corroborated by weather and neighbor statements
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---
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### Transcript Excerpt
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> "I didn’t see the fence until later that afternoon. The wind had picked up fast. I think it was maybe around noon that the gusts really hit. The neighbor said she saw it falling just before 1 PM. I hadn’t even gone outside yet—I was still on the phone with work. When I went out, the whole left side was leaning into her yard."
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---
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### Annotations
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- **Temporal Coherence:**
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Time sequencing is consistent and corroborated by neighbor testimony
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- **Absence of Overjustification:**
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No defensive language or excessive rationalization
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- **Natural Affective Arc:**
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Calm progression of discovery and verification, typical of honest recounting
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- **Grounded in Relational Detail:**
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Inclusion of third-party perspective strengthens witness alignment
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---
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These samples highlight the **contrast** between deceptive and authentic language structures.
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The recursive forensic method does not rely on content alone, but on **how** truth is encoded—or fractured—in linguistic form.
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