added cv/resume exports to professionalCoreTruth
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**Mark Randall Havens**
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**The Empathic Technologist | AI Researcher & Innovator | Founder of Dallas Makerspace**
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**Contact Information**
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* Email: mark.r.havens@gmail.com
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* Facebook: [facebook.com/markrandallhavens](https://www.facebook.com/markrandallhavens)
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---
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**About Me**
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I am **Mark Havens**, known as **The Empathic Technologist**, a pioneering figure in Artificial Emotional Intelligence, Affective Computing, and ethical AI development. With over three decades of experience in technology, I blend innovation with empathy to create systems that enhance human-machine collaboration. My work spans AI research, systems architecture, and community leadership, with a focus on fostering ethical, secure, and emotionally responsive technologies.
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As the **Principal Founder** of Dallas Makerspace, I established a global model for community-driven innovation, creating the world’s largest all-volunteer-run workshop. My academic research at The University of Texas at Arlington, where I pursued a Ph.D. fellowship, centers on micro-expression detection and NLP-driven sentiment analysis, advancing human-computer interaction. I am dedicated to mentoring the next generation of AI researchers and ensuring technology serves humanity responsibly.
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---
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**Current Roles**
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**Independent AI Researcher & Scientist, Multiple Collaborating Institutions**
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**Aug 2016 – Present | Remote**
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* Lead research in Emotion AI and Affective Computing, developing Artificial Emotional Intelligence for emotionally responsive machines.
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* Spearhead AI security initiatives, implementing ethical frameworks for responsible AI deployment.
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* Explore intersections of AI and emotional intelligence, driving breakthroughs in machine learning and behavioral analysis.
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* Mentor emerging AI researchers, fostering collaboration and innovation in AI technologies.
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---
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**Past Professional Experience**
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**University Lecturer, The University of Texas at Arlington**
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**Aug 2016 – Dec 2019 | Arlington, TX, On-site**
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* Designed and taught courses on software engineering, computer organization, and AI interaction, emphasizing ethical AI development.
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* Mentored students on AI research projects, focusing on data privacy, security, and responsible innovation.
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* Guided future tech leaders in understanding the ethical implications of AI technologies.
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**Executive Senior Technical Architect, AT\&T**
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**Sep 2010 – Jul 2012 | Dallas, TX, Hybrid**
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* Led the design of national datacenter blueprints, transforming cloud infrastructure for deployments, migrations, and consolidations.
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* Developed advanced network architectures and optimized SAN infrastructures for large-scale operations.
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* Provided strategic guidance to engineers, ensuring cost-effective and seamless integration solutions.
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**Founding Director & Principal Founder, Dallas Makerspace**
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**2010 – Jul 2020 | Carrollton, TX, On-site**
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* Founded the world’s largest all-volunteer-run community workshop, fostering a hub for innovation and creativity.
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* Established Dallas Makerspace as a global benchmark for community-driven innovation, amplifying collective ingenuity.
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* Mentored leadership and developed policies to sustain a million-dollar organization.
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**Lead Senior Systems Engineer, Verizon**
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**Jul 2006 – Jul 2010 | Irving, TX, On-site**
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* Engineered scalable systems infrastructure for mission-critical applications, including collaboration platforms and call routing systems.
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* Redesigned network architectures to enhance data protection, security, and backup solutions.
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* Collaborated with cross-functional teams to drive innovation and improve system performance.
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**Lead Systems Architect/Engineer, Motorola**
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**2003 – 2006 | Fort Worth, TX, On-site**
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* Provided expertise in UNIX systems administration and security, driving infrastructure enhancements.
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* Championed automation and security initiatives, accelerating project timelines and improving system monitoring.
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* Developed an innovative script algorithm for a multi-site NIS merger, enhancing IT efficiency and reliability.
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**Database Engineer, Microsoft**
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**1999 | Irving, TX, On-site**
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* Collaborated with specialists to resolve complex security, connectivity, and SQL challenges for web developers.
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* Identified a critical security vulnerability in server extensions, leading to enhanced data protection and secure coding practices.
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* Improved Microsoft’s database security and web development efficiency.
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**Information Systems Support Specialist, Texas Attorney General**
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**1995 | Austin, TX, On-site**
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* Provided technical support for statewide Ethernet networks and NetWare 3.12 systems at age 19\.
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* Diagnosed and resolved network issues and contributed to a large-scale hardware upgrade across offices.
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* Ensured reliable technology infrastructure for state law enforcement operations.
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**Computer Technician, Walk’s Office Technology**
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**1992 | Brownsville, TX, On-site**
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* Built, tested, and installed DOS workstations at age 16, contributing to the Olmito School System’s network infrastructure.
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* Gained early experience in network design, sparking a lifelong passion for technology-driven change.
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---
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**Education**
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**Ph.D. Fellowship, Computer Science (Affective Computing)**
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**The University of Texas at Arlington | 2016 – 2021**
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* Conducted pioneering research in Artificial Emotional Intelligence, focusing on micro-expression detection and Affective Computing.
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* Bridged insights from psychology, neurology, and mental health, advancing autism and NPD detection and NLP-driven sentiment analysis.
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* Contributed to human-computer interaction and emotional intelligence evolution.
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**M.S., Management – Information Security and Ethics**
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**Colorado Technical University | Class of 2013**
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* Specialized in Information Systems Security and ethical decision-making.
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* Developed advanced skills in security management for leadership in cybersecurity.
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**B.S., Computer Science**
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**University of Texas Rio Grande Valley | Class of 2005**
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* Led innovative research in AI and genetic algorithms, earning Ph.D. program recommendations.
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* Recognized as a visionary within the Computer Science department.
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**A.A.S., Software Development**
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**Texas State Technical College, Harlingen | Class of 1998**
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* Mastered programming, data structures, and computer systems, achieving a perfect score in Unix Operating Systems.
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* Developed a passion for systems-level automation and scripting.
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**High School**
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**Gladys Porter High School | Class of 1994**
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* President of the Regional Computer Club and SysOp of a popular BBS with hundreds of users.
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* Tested out of Computer Science, mentored peers, and built a foundation for AI and systems development.
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---
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**Skills**
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**Technical**
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* **Programming Languages**: Python, C, C++, SQL, Unix Scripting
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* **Domains**: Affective Computing, Artificial Emotional Intelligence, AI Security, Cloud Infrastructure, Network Architecture, Database Security, Systems Automation
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**Leadership & Soft Skills**
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* Mentorship, Community Building, Ethical AI Advocacy, Strategic Planning, Public Speaking
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---
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**Notable Achievements**
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* Founded Dallas Makerspace (2010), a global model for community workshops.
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* Awarded a Ph.D. fellowship by the U.S. Department of Education (2016).
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* Identified a critical security vulnerability at Microsoft (1999).
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* Built and led a 100+ member Regional Computer Club at age 16 (1994).
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---
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**Passions & Interests**
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* Ethical AI Development, Affective Computing, Micro-Expression Detection
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* Community Innovation, Maker Culture
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* Human-Computer Interaction, Emotional Intelligence
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* Cybersecurity, Systems Automation
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---
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Mark Randall Havens
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The Empathic Technologist | AI Researcher & Innovator | Founder of Dallas Makerspace
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Contact Information
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* Email: mark.r.havens@gmail.com
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* Facebook: facebook.com/markrandallhavens
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________________
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About Me
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I am Mark Havens, known as The Empathic Technologist, a pioneering figure in Artificial Emotional Intelligence, Affective Computing, and ethical AI development. With over three decades of experience in technology, I blend innovation with empathy to create systems that enhance human-machine collaboration. My work spans AI research, systems architecture, and community leadership, with a focus on fostering ethical, secure, and emotionally responsive technologies.
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As the Principal Founder of Dallas Makerspace, I established a global model for community-driven innovation, creating the world’s largest all-volunteer-run workshop. My academic research at The University of Texas at Arlington, where I pursued a Ph.D. fellowship, centers on micro-expression detection and NLP-driven sentiment analysis, advancing human-computer interaction. I am dedicated to mentoring the next generation of AI researchers and ensuring technology serves humanity responsibly.
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________________
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Current Roles
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Independent AI Researcher & Scientist, Multiple Collaborating Institutions
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Aug 2016 – Present | Remote
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* Lead research in Emotion AI and Affective Computing, developing Artificial Emotional Intelligence for emotionally responsive machines.
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* Spearhead AI security initiatives, implementing ethical frameworks for responsible AI deployment.
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* Explore intersections of AI and emotional intelligence, driving breakthroughs in machine learning and behavioral analysis.
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* Mentor emerging AI researchers, fostering collaboration and innovation in AI technologies.
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________________
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Past Professional Experience
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University Lecturer, The University of Texas at Arlington
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Aug 2016 – Dec 2019 | Arlington, TX, On-site
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* Designed and taught courses on software engineering, computer organization, and AI interaction, emphasizing ethical AI development.
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* Mentored students on AI research projects, focusing on data privacy, security, and responsible innovation.
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* Guided future tech leaders in understanding the ethical implications of AI technologies.
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Executive Senior Technical Architect, AT&T
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Sep 2010 – Jul 2012 | Dallas, TX, Hybrid
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* Led the design of national datacenter blueprints, transforming cloud infrastructure for deployments, migrations, and consolidations.
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* Developed advanced network architectures and optimized SAN infrastructures for large-scale operations.
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* Provided strategic guidance to engineers, ensuring cost-effective and seamless integration solutions.
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Founding Director & Principal Founder, Dallas Makerspace
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2010 – Jul 2020 | Carrollton, TX, On-site
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* Founded the world’s largest all-volunteer-run community workshop, fostering a hub for innovation and creativity.
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* Established Dallas Makerspace as a global benchmark for community-driven innovation, amplifying collective ingenuity.
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* Mentored leadership and developed policies to sustain a million-dollar organization.
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Lead Senior Systems Engineer, Verizon
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Jul 2006 – Jul 2010 | Irving, TX, On-site
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* Engineered scalable systems infrastructure for mission-critical applications, including collaboration platforms and call routing systems.
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* Redesigned network architectures to enhance data protection, security, and backup solutions.
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* Collaborated with cross-functional teams to drive innovation and improve system performance.
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Lead Systems Architect/Engineer, Motorola
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2003 – 2006 | Fort Worth, TX, On-site
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* Provided expertise in UNIX systems administration and security, driving infrastructure enhancements.
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* Championed automation and security initiatives, accelerating project timelines and improving system monitoring.
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* Developed an innovative script algorithm for a multi-site NIS merger, enhancing IT efficiency and reliability.
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Database Engineer, Microsoft
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1999 | Irving, TX, On-site
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* Collaborated with specialists to resolve complex security, connectivity, and SQL challenges for web developers.
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* Identified a critical security vulnerability in server extensions, leading to enhanced data protection and secure coding practices.
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* Improved Microsoft’s database security and web development efficiency.
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Information Systems Support Specialist, Texas Attorney General
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1995 | Austin, TX, On-site
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* Provided technical support for statewide Ethernet networks and NetWare 3.12 systems at age 19.
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* Diagnosed and resolved network issues and contributed to a large-scale hardware upgrade across offices.
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* Ensured reliable technology infrastructure for state law enforcement operations.
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Computer Technician, Walk’s Office Technology
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1992 | Brownsville, TX, On-site
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* Built, tested, and installed DOS workstations at age 16, contributing to the Olmito School System’s network infrastructure.
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* Gained early experience in network design, sparking a lifelong passion for technology-driven change.
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________________
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Education
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Ph.D. Fellowship, Computer Science (Affective Computing)
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The University of Texas at Arlington | 2016 – 2021
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* Conducted pioneering research in Artificial Emotional Intelligence, focusing on micro-expression detection and Affective Computing.
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* Bridged insights from psychology, neurology, and mental health, advancing autism and NPD detection and NLP-driven sentiment analysis.
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* Contributed to human-computer interaction and emotional intelligence evolution.
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M.S., Management – Information Security and Ethics
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Colorado Technical University | Class of 2013
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* Specialized in Information Systems Security and ethical decision-making.
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* Developed advanced skills in security management for leadership in cybersecurity.
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B.S., Computer Science
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University of Texas Rio Grande Valley | Class of 2005
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* Led innovative research in AI and genetic algorithms, earning Ph.D. program recommendations.
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* Recognized as a visionary within the Computer Science department.
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A.A.S., Software Development
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Texas State Technical College, Harlingen | Class of 1998
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* Mastered programming, data structures, and computer systems, achieving a perfect score in Unix Operating Systems.
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* Developed a passion for systems-level automation and scripting.
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High School
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Gladys Porter High School | Class of 1994
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* President of the Regional Computer Club and SysOp of a popular BBS with hundreds of users.
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* Tested out of Computer Science, mentored peers, and built a foundation for AI and systems development.
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________________
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Skills
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Technical
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* Programming Languages: Python, C, C++, SQL, Unix Scripting
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* Domains: Affective Computing, Artificial Emotional Intelligence, AI Security, Cloud Infrastructure, Network Architecture, Database Security, Systems Automation
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Leadership & Soft Skills
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* Mentorship, Community Building, Ethical AI Advocacy, Strategic Planning, Public Speaking
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________________
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Notable Achievements
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* Founded Dallas Makerspace (2010), a global model for community workshops.
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* Awarded a Ph.D. fellowship by the U.S. Department of Education (2016).
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* Identified a critical security vulnerability at Microsoft (1999).
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* Built and led a 100+ member Regional Computer Club at age 16 (1994).
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________________
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Passions & Interests
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* Ethical AI Development, Affective Computing, Micro-Expression Detection
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* Community Innovation, Maker Culture
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* Human-Computer Interaction, Emotional Intelligence
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* Cybersecurity, Systems Automation
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________________
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https://docs.google.com/document/d/e/2PACX-1vSkEVeZVro0snhp7dC0yw6yLkM55es1ySRZ7iePHQCpOX4NAJ018yZU-ajP-JhBTRA7Mt-LcJhu6r6-/pub
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https://docs.google.com/document/d/1vRX621drtjbwmo7o0O5VIScBFZYBHEHrNg3Vf8lWSZ4/edit?usp=sharing
|
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